Authenticated support ticket
Use the Web Host Pro client area for account access, billing, private configuration, or technical issues that require ownership verification.
CONTACT WHPSEND
Send a message directly to the WHPSend team, or choose another support channel for account-specific, time-sensitive, or abuse-related concerns.
Customer campaigns use email accounts outside the Web Host Pro network. Before requesting setup help, prepare at least three external email accounts with authenticated SMTP access. Larger campaigns should have more SMTP-enabled accounts, preferably across different providers, available for rotation.
When reporting a delivery issue, include the SMTP profile name, approximate send time, recipient domain, and visible error. Never include the SMTP password.
Use an authenticated support ticket whenever a request involves private account information, data access, correction, export, or deletion. Verification may be required. Email recipients seeking to stop campaign delivery should use the unsubscribe link in the message they received.
WHPSend is operated by Web Host Pro. Support is available through this form, email, authenticated ticket, and phone. Web Host Pro lists its headquarters in Los Angeles, California 90014, United States.